Shipping policy

Domestic Shipping Policy

Shipment processing time

Most orders are processed within five business days. We will notify you if your order will require more time.

Shipping and Delivery 

Shipment method	Estimated delivery time	Shipment cost
Ground	3-5 business days	Free

Shipment to P.O. boxes or APO/FPO addresses

Unfortunately we can not ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation and order tracking

Shipment confirmation and tracking information will be emailed upon shipment. 

Customs, duties, and taxes

Luxe Planter is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Luxe Planter is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Please contact us to discuss your specific international shipping options.